Privacy Policy

1. Data We Collect

We collect information you submit through contact forms, newsletter signups, and expert application forms. This may include your name, email address, phone number, and any message or supporting details you provide.

We also collect basic usage data such as pages visited, device and browser information, referrer data, and approximate location derived from IP address. We use cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Data

• Respond to enquiries and send requested updates
• Send newsletters and other communications you have opted into
• Improve the site, its content, and its performance
• Monitor traffic, security, and abuse
• Comply with legal obligations

We do not sell your personal data to third parties.

3. Data Sharing

We share data only with service providers that help us operate the website, such as hosting, analytics, newsletter delivery, and form processing. We may also share information with law enforcement if required by Kenyan law.

4. Data Retention

We keep contact and enquiry messages for as long as needed to respond and maintain records. Newsletter data is kept until you unsubscribe. Analytics data is retained in aggregated or pseudonymous form for a limited period so we can understand how the site is used.

5. Security

We use reasonable administrative and technical safeguards to protect the public website and the information submitted through it. No online system is perfectly secure, but we take steps to reduce risk.

6. Your Rights

Under Kenya's Data Protection Act 2019, you may request access to your data, correction of inaccurate data, deletion where applicable, or withdrawal of consent where processing is based on consent. Email [email protected] to make a request.

7. Children

TaxSimple is not directed at children under 18, and we do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy from time to time. If the changes are material, we will post the revised policy on this page and may also note the update in a public notice or email.

9. Contact

Data Controller: TaxSimple Kenya
Email: [email protected]